Is customer service even a thing anymore?? I was looking for a hotspot for the office given that the WiFi is awful on my side of the building. Here was my exchange with the many reps I heard from: I placed the order on 5/16/19 – got my instructions, a dashboard with a checklist for my upcoming wifi device and plan. 2. I reached out on 6/5/19 3. I didn’t hear anything. 4. On June 15 (about a month after I had ordered the device), I got an automated message request to provide feedback as to how I’m liking the device and service, neither of which I’ve received. 5. On…